The Dropbox desktop experience helps you organize your content, connect your tools and bring your team together in one place. Read more about Dropbox for desktop. Get the desktop experience today. One organized place that brings work into focus and keeps teams in sync—right from your desktop. MacBook Pro (mid 2012 onward) MacBook Air (mid 2012 onward) iMac (late 2012 onward) Mac Mini (late 2012 onward) Mac Pro (late 2013 onward) 12-inch MacBook (early 2015 onward) iMac Pro (2017 onward) 3. Ensure 15-20GB of Free Space on your device – Free storage is necessary for update. The macOS Catalina download file may be of few GBs; however.
How to download and install the Dropbox desktop app
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Once installed, you'll be prompted to either sign in or create a new account.
How to install the desktop app with admin privileges
The Dropbox desktop app requires admin privileges to run with full functionality on your computer. This enables multiple different core features of Dropbox, including:
- Sync icons that show the sync status of files and folders
- Right-click context menus for taking quick actions in Dropbox
- Access to Smart Sync
For the vast majority of users, the desktop app is automatically installed with admin privileges. However, if you didn't install with admin privileges you can follow the instructions below to do so.
Note: If you don't have admin rights on your computer (for example if you're using a work computer), you may need to ask your IT department for help.
Install the Dropbox desktop app with admin privileges
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- If you already have Dropbox installed, uninstall the application.
- Open the installer.
- Do not right-click, and do not command-click Run as an Administrator
- Follow the instructions in the install wizard.
- If you're asked for an administrative username and password, enter them or contact your administrator to sign in.
- If you're not asked for an administrative username and password, you're already an admin on your computer.
- Complete the installation and sign in to Dropbox.
Smart Sync and admin privileges
Some Dropbox users will have access to Smart Sync. If you have access to this feature, check that Dropbox is installed with admin privileges on each computer where the feature will be used.
Depending on the policies at your organization, your team members may be able to install Dropbox with admin privileges on their own. If not, they may need the assistance of your IT team.
Why does the Dropbox desktop app for macOS require Keychain access?
![My Macbook Air Won My Macbook Air Won](https://cdn.setapp.com/blog/images/dropbox-menu-icon-bar-mac-storage.png)
Keychain is a password management system for Apple's macOS. Dropbox requires access to your Keychain to help verify your account and to provide another layer of security over the Dropbox app settings.
- To grant Keychain access to Dropbox, click Allow or Always Allow (recommended for seamless access) when prompted to do so from macOS.
- Clicking Deny will result in a 'Couldn't start Dropbox' error message. For security reasons, Dropbox will not start without access to your Keychain.
What is the Dropbox Web Helper for macOS?
Dropbox Web Helper supports the Dropbox user interface on macOS computers. It only runs when the desktop app is running. Dropbox Web Helper is an independent process, so it may start and stop at different times than the desktop app. If you adjust your firewall or antivirus software for Dropbox, we recommend similar adjustments for Dropbox Web Helper.
macOS Big Sur elevates the most advanced desktop operating system in the world to a new level of power and beauty. Experience Mac to the fullest with a refined new design. Enjoy the biggest Safari update ever. Discover new features for Maps and Messages. And get even more transparency around your privacy.
Check compatibility
macOS Big Sur is compatible with these computers:
MacBook introduced in 2015 or later
MacBook Air introduced in 2013 or later
MacBook Pro introduced in late 2013 or later
Mac mini introduced in 2014 or later
iMac introduced in 2014 or later
iMac Pro
Mac Pro introduced in 2013 or later
View the complete list of compatible computers.
If upgrading from macOS Sierra or later, macOS Big Sur requires 35.5GB of available storage to upgrade. If upgrading from an earlier release, macOS Big Sur requires up to 44.5GB of available storage. To upgrade from OS X Mountain Lion, first upgrade to OS X El Capitan, then upgrade to macOS Big Sur.
Make a backup
Before installing any upgrade, it's a good idea to back up your Mac. Time Machine makes it simple, and other backup methods are also available. Learn how to back up your Mac.
Get connected
![Won Won](https://www.macobserver.com/wp-content/uploads/2019/09/pcloudvsdropbox-1200x686.jpg?ezimgfmt=rs:382x218/rscb1/ng:webp/ngcb1)
It takes time to download and install macOS, so make sure that you have a reliable Internet connection. If you're using a Mac notebook computer, plug it into AC power.
Download macOS Big Sur
If you're using macOS Mojave or later, get macOS Big Sur via Software Update: Choose Apple menu > System Preferences, then click Software Update.
![Air Air](https://www.wikihow.com/images/thumb/8/8a/Uninstall-Dropbox-from-a-Mac-Step-7-Version-3.jpg/v4-460px-Uninstall-Dropbox-from-a-Mac-Step-7-Version-3.jpg.webp)
Or use this link to open the macOS Big Sur page on the App Store: Get macOS Big Sur. Then click the Get button or iCloud download icon.
Begin installation
After downloading, the installer opens automatically.
Click Continue and follow the onscreen instructions. You might find it easiest to begin installation in the evening so that it can complete overnight, if needed.
If the installer asks for permission to install a helper tool, enter the administrator name and password that you use to log in to your Mac, then click Add Helper.
![Won Won](https://cdn.mos.cms.futurecdn.net/JhFmHLKMNb2KqMSMu29A2j.jpg)
Keychain is a password management system for Apple's macOS. Dropbox requires access to your Keychain to help verify your account and to provide another layer of security over the Dropbox app settings.
- To grant Keychain access to Dropbox, click Allow or Always Allow (recommended for seamless access) when prompted to do so from macOS.
- Clicking Deny will result in a 'Couldn't start Dropbox' error message. For security reasons, Dropbox will not start without access to your Keychain.
What is the Dropbox Web Helper for macOS?
Dropbox Web Helper supports the Dropbox user interface on macOS computers. It only runs when the desktop app is running. Dropbox Web Helper is an independent process, so it may start and stop at different times than the desktop app. If you adjust your firewall or antivirus software for Dropbox, we recommend similar adjustments for Dropbox Web Helper.
macOS Big Sur elevates the most advanced desktop operating system in the world to a new level of power and beauty. Experience Mac to the fullest with a refined new design. Enjoy the biggest Safari update ever. Discover new features for Maps and Messages. And get even more transparency around your privacy.
Check compatibility
macOS Big Sur is compatible with these computers:
MacBook introduced in 2015 or later
MacBook Air introduced in 2013 or later
MacBook Pro introduced in late 2013 or later
Mac mini introduced in 2014 or later
iMac introduced in 2014 or later
iMac Pro
Mac Pro introduced in 2013 or later
View the complete list of compatible computers.
If upgrading from macOS Sierra or later, macOS Big Sur requires 35.5GB of available storage to upgrade. If upgrading from an earlier release, macOS Big Sur requires up to 44.5GB of available storage. To upgrade from OS X Mountain Lion, first upgrade to OS X El Capitan, then upgrade to macOS Big Sur.
Make a backup
Before installing any upgrade, it's a good idea to back up your Mac. Time Machine makes it simple, and other backup methods are also available. Learn how to back up your Mac.
Get connected
It takes time to download and install macOS, so make sure that you have a reliable Internet connection. If you're using a Mac notebook computer, plug it into AC power.
Download macOS Big Sur
If you're using macOS Mojave or later, get macOS Big Sur via Software Update: Choose Apple menu > System Preferences, then click Software Update.
Or use this link to open the macOS Big Sur page on the App Store: Get macOS Big Sur. Then click the Get button or iCloud download icon.
Begin installation
After downloading, the installer opens automatically.
Click Continue and follow the onscreen instructions. You might find it easiest to begin installation in the evening so that it can complete overnight, if needed.
If the installer asks for permission to install a helper tool, enter the administrator name and password that you use to log in to your Mac, then click Add Helper.
Allow installation to complete
Macos sierra wont download macbook pro. Please allow installation to complete without putting your Mac to sleep or closing its lid. Your Mac might restart, show a progress bar, or show a blank screen several times as it installs both macOS and related updates to your Mac firmware.
Stay up to date
After installing macOS Big Sur, you will be notified when updates to macOS Big Sur are available. You can also use Software Update to check for updates: Choose Apple menu > System Preferences, then click Software Update.
Or get macOS Big Sur automatically
If you're using OS X El Capitan v10.11.5 or later and your App Store preferences or Software Update preferences are set to download new updates when available, macOS Big Sur will download conveniently in the background, making it even easier to upgrade. A notification will inform you when macOS Big Sur is ready to be installed. Click Install to get started, or dismiss the notification to install later. When you're ready to install, just open the file named Install macOS Big Sur from your Applications folder.
Learn more
- If the installer shows a list of apps that are not optimized for your Mac, learn about 32-bit app compatibility, then choose whether to proceed with the installation.
- For the strongest security and latest features, upgrade to macOS Big Sur. If you have hardware or software that isn't compatible with Big Sur, you might be able to install an earlier macOS.
- You can also use macOS Recovery to reinstall the macOS you're using now, upgrade to the latest compatible macOS, or install the macOS that came with your Mac.